TalkerIQ Trust Center

Your Data. Protected, Private, and Secure.

At TalkerIQ, we understand that your business runs on trust—especially when it comes to your customer conversations and sensitive data. That’s why security and privacy aren’t afterthoughts—they’re foundational to everything we build.

When you choose TalkerIQ, you’re not just getting a powerful AI voice agent. You’re partnering with a company that treats your data with the respect and protection it deserves.

Data Privacy Is Our Priority

We firmly believe that your data belongs to you. We do not use, sell, or repurpose your data for any purpose. Ever. Whether you're using TalkerIQ to make outbound calls, receive inquiries, schedule appointments, or follow up with leads—your voice recordings, transcripts, and customer details are handled with the highest level of confidentiality.

US-Based Data Storage

All data processed through TalkerIQ is securely stored on servers located within the United States. We work with world-class cloud infrastructure providers with industry-leading certifications, controls, and redundancy.

We Are GDPR and HIPAA Ready

GDPR (General Data Protection Regulation): We ensure data transparency, user consent, and the right to access or delete data in accordance with EU regulations.

HIPAA (Health Insurance Portability and Accountability Act): For clients in healthcare and adjacent industries, TalkerIQ is built to meet HIPAA standards for handling Protected Health Information (PHI).

PII Redaction & Encryption

• Redacted from transcripts (names, phone numbers, addresses, etc.)
• Encrypted in storage and transit, using industry-standard AES-256 and TLS protocols

Your customers’ data is protected at every step—from the moment a call is placed to the moment it’s logged.

AI with Boundaries

We believe in the responsible use of AI. TalkerIQ’s AI models are trained on general data sets and do not learn from your customer conversations. Your data is never used to improve or retrain our models without your explicit consent.

Transparency & Control

• Access logs, call recordings, and transcripts securely
• Request deletion or export of any data you own
• Control retention policies and data access within your organization

Built on Trust. Backed by Action.

Our team includes experts in security, privacy, and compliance who are constantly monitoring, auditing, and improving our systems. We also undergo regular third-party audits and penetration testing to keep your data safe from evolving threats.