AI Voice Agents That Deliver Always-On Customer Engagement
In retail, every customer call is a potential sale. Shoppers reach out for store hours, product availability, order updates, returns, and promotions. But missed calls, long hold times, or limited staff availability can lead to lost revenue and poor customer experiences.
That's where TalkerIQ comes in.
TalkerIQ is an AI-powered voice agent that helps retailers, e-commerce brands, and consumer service providers stay connected with their customers—24/7, across voice and text. From answering questions to scheduling in-store appointments, TalkerIQ ensures your customers always get the information they need, when they need it.
Retail and consumer businesses in the United States and Canada face rising expectations for instant, digital-first customer service. TalkerIQ helps businesses in major hubs like New York, Los Angeles, Houston, Toronto, and Vancouver, as well as local retailers in smaller cities, deliver consistent customer experiences.
Whether you run a fashion boutique in California, a furniture store in Toronto, or a national e-commerce brand, TalkerIQ ensures you never miss a customer interaction.
Handle order inquiries, delivery tracking, and returns.
Provide store hours, promotions, and appointment booking.
Automate reservations, takeout orders, and promotional offers.
Manage product inquiries, warranty questions, and support.
In addition to phone calls, TalkerIQ's AI agents can hold SMS conversations with your customers — qualifying leads, answering product questions, and handling support queries automatically.
When a customer texts about a product, the AI agent can instantly respond, ask qualifying questions (product preferences, budget, size, timeline), and capture all information for your sales team — 24/7.
The AI SMS agent can answer FAQs like product availability, pricing, order status, return policies, and store hours — reducing call volume for your support team.
