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Phone system integrationsCalls and texts that log themselves.
TalkerIQ connects your phone system and AI agents to the tools your team already lives in — CRM, calendar, helpdesk and chat. Every call, text, recording, summary and booking lands where people will actually see it, with nobody copy-pasting.
Everything lands where your team works
TalkerIQ
Which CRMs does TalkerIQ integrate with?
TalkerIQ integrates natively with HubSpot, Salesforce, GoHighLevel, Pipedrive, Zoho CRM and Follow Up Boss, plus calendars, helpdesks and team chat — 20+ phone system integrations in all. Calls, texts, recordings and AI summaries log to the right contact automatically, AI agents book into live calendars, and Zapier, webhooks and an API connect everything else.
- Native integrations
- 20+
- CRMs
- HubSpot, Salesforce, GoHighLevel, Pipedrive, Zoho CRM, Follow Up Boss
- Calendars
- Google Calendar, Calendly, Microsoft Outlook
- Everything else
- Zapier (5,000+ apps), webhooks and API
- Setup
- Sign in and choose what syncs — no code
- Plans
- From $29/user/mo billed annually · 4.7 on G2
Sound familiar?
The CRM said we hadn't spoken to the customer in a month. We'd spoken to them three times — it just never got logged.
A phone system that doesn't talk to your other tools creates a second, invisible history — and a daily chore of copying it across. TalkerIQ is a cloud phone system for business with AI voice and SMS agents built in, so business calling, business texting, the AI dialer and AI voice and SMS agents all write to the same place: the tools you already use.
Reps spend the end of the day logging calls
Notes typed from memory, outcomes guessed, half the calls never entered.
You answer without knowing who's calling
The customer's history is in the CRM; the call is in the phone system. Nobody has both on screen.
Bookings live in one place, calls in another
Appointments made on the phone have to be re-entered in the calendar — and sometimes aren't.
Reports don't include the conversations
Pipeline and support reports miss the calls and texts that actually moved things forward.
How it works
How do phone system integrations work? Connect once, sync from then on.
What happens when a tool is connected to TalkerIQ — and who does what.
Connect your tools
Sign in to your CRM, calendar or helpdesk from TalkerIQ and choose what syncs. No code for native integrations.
Your team · minutesContacts sync both ways
Contacts and owners flow between TalkerIQ and your CRM, so the right person sees the right caller.
AutomaticContext on every call
When the phone rings, the CRM record pops up. Click-to-call from the record when you dial out.
Your teamAI books and summarises
AI agents check real calendar availability and write summaries and outcomes back to the record.
AI agentEverything is logged
Calls, recordings, texts, dispositions and bookings are written back automatically — and your team gets Slack or Teams alerts.
Automatic
CRM
Your CRM finally knows every conversation.
See the caller's record before you say hello, dial from any contact with one click, and let TalkerIQ write the call, recording, AI call summary and outcome back to the contact and deal. Texts land there too. This is CRM telephony integration — the full detail is on the CRM phone integration page.
- Screen pop with the caller's record on incoming calls
- Click-to-call from contacts, deals and lists
- Automatic logging of calls, texts, recordings and AI summaries
Screen pop · two-way sync with HubSpot
- Deal
- 40 seats · Proposal
- Owner
- Sam J.
- Last touch
- Text · 2 days ago
Written back automaticallySynced
Calendar
AI that books real appointments.
Connect Google Calendar and your AI voice agents and AI SMS agent check live availability, offer real times, book the slot and send a confirmation text — without double-booking your team.
- Live availability from Google Calendar
- Confirmations and reminders by text
- Calendly and Outlook for teams already using them
AI voice agent · live call
- Understood intentRepair request · urgent · existing customer
- Checked live availabilityGoogle Calendar · technician schedule
- Booked the jobThu 9–11 AM · confirmation SMS sent
- Updated your CRMContact, summary, recording, outcome tag
- Hands off when it shouldWarm transfer to your team, with context
Everything else
Zapier, webhooks and an API for the rest of your stack.
Send call outcomes, AI summaries and text replies to any app through Zapier, trigger your own workflows with webhooks, or build directly on the API. Export call logs and call analytics to Google Sheets when you just need a spreadsheet.
- Zapier to connect 5,000+ apps
- Webhooks on call, text and AI outcomes
- API for custom workflows
One lead, five days, zero dropped follow-ups
- Rep calls · no answerVoicemail dropped in one click; disposition loggedDay 1 · 10:04
- Follow-up text goes out"Sorry we missed you — reply with a good time"Day 1 · 10:05
- AI retries at the best timeSmart retry picks evening; local number shownDay 2 · 18:20
- Lead replies by textAI SMS agent answers pricing questions instantlyDay 3 · 08:12
- Meeting bookedOn the rep's calendar, CRM deal stage updatedDay 3 · 08:15
- Rep joins with full contextCall recordings, texts and AI summary in one timelineDay 5
What changes
What teams notice in the first month.
end-of-day logging
Calls, texts and outcomes are written to the CRM as they happen.
before hello
The caller's record is on screen when the phone rings.
bookings from AI
AI agents book into live calendars instead of taking a message.
reporting
Pipeline and support reports finally include the conversations.
One lead, five tools, zero copy-paste
What a connected phone system looks like on a Wednesday.
A B2B sales team runs HubSpot, Google Calendar, Slack and a weekly Google Sheet. Here's one lead's day — and which integration did each piece of work.
- A returning lead calls the sales line
Jess's phone rings and the HubSpot record pops up: she owns the contact, they downloaded a pricing guide last week, and the deal is in "Evaluating".
- The call logs itself
When Jess hangs up, the recording, AI call summary and her disposition are written to the contact and deal. She doesn't open a notes field.
- Slack hears about it
A summary posts to #sales: "Wants a demo for 12 seats, decision this month." Her manager reacts with a thumbs-up instead of asking for an update.
- The lead texts a question after hours
"Does it work with Outlook too?" The AI SMS agent answers from the knowledge base and offers demo times from Jess's Google Calendar.
- A real booking, not a message
The lead picks Thursday at 11. The event lands on Jess's calendar, a confirmation text goes out, and the text thread is logged in HubSpot.
- The weekly sheet fills itself
A Zapier automation has added a row for every call outcome all week. The Friday pipeline review starts from data, not memory.
Compare
Native integration, Zapier or API: which should you use?
Most teams use a native integration for the CRM and calendar, then Zapier or webhooks for the long tail.
| Native integration | Zapier | Webhooks & API | |
|---|---|---|---|
| Set up by | Anyone — sign in and choose what syncs | An ops-minded teammate | A developer |
| Best for | CRM, calendar, helpdesk and team chat | One-way automations to 5,000+ apps | Custom workflows and internal tools |
| Contact sync | Two-way | One-way per automation | Whatever you build |
| Screen pop & click-to-call | Yes, for supported CRMs | No | Build your own |
| Example | Every call and text logged to HubSpot | Add a row to Google Sheets after each call | Push AI call outcomes into your own app |
Integration data also feeds the call center wallboard and analytics, so supervisors see the same outcomes your CRM does.
All integrations
Which tools does TalkerIQ connect to?
Industry systems matter as much as the CRM: real estate teams sync Follow Up Boss, home services companies run ServiceTitan or Housecall Pro, and dental practices in healthcare use Open Dental.
CRM
Calls, texts and outcomes on every contact and deal.
SalesforcePopular
Sync contacts, log calls, and update opportunities automatically.
HubSpotFeatured HubSpot Partner
Automate lead tracking, call logging and contact management.
PipedriveCRM
Automatic call logging and deal updates in your pipeline.
Zoho CRMCRM
Contact sync and automated activity tracking.
GoHighLevelCRM
Automate workflows, sync contacts and manage leads.
Follow Up BossReal Estate
Real estate CRM: automatic lead sync and call tracking.
Calendar & scheduling
So AI agents can book real appointments.
Google CalendarPopular
Schedule appointments and sync events automatically.
CalendlyScheduling
Automate booking confirmations and reminders.
Microsoft OutlookScheduling
Sync meetings with your Outlook and Microsoft 365 calendar.
Helpdesk & support
Support calls and texts next to the ticket.
ZendeskHelpdesk
Create tickets, sync customer data and track support calls.
IntercomHelpdesk
Unified customer messaging and support automation.
GorgiasE-commerce
E-commerce helpdesk for support and order tracking.
ServiceNowEnterprise
Enterprise service management and incident tracking.
Team chat
Alerts and summaries where your team talks.
SlackPopular
Real-time notifications and call summaries in your channels.
Microsoft TeamsEnterprise
Notifications and call updates in Teams.
Automation & workflow
Connect anything else.
ZapierPopular
Connect TalkerIQ with 5,000+ apps.
monday.comProject Mgmt
Automate project tracking and task management.
ActiveCampaignMarketing
Email campaigns and customer journey tracking.
Industry tools
The systems your industry already runs on.
ServiceTitanHome Services
Job scheduling and customer management for home services.
Housecall ProHome Services
Scheduling, invoicing and job tracking for field service.
JobAdderRecruiting
Candidate tracking and interview scheduling.
Open DentalHealthcare
Appointment booking and patient records for dental practices.
ShopifyE-commerce
Order updates, customer inquiries and sales automation.
Google SheetsProductivity
Export call logs, analytics and reports.
FAQ
Questions about phone system integrations
Still unsure? Talk to our team.
Reviewed by the TalkerIQ product team · Updated
Which CRMs does TalkerIQ integrate with?
TalkerIQ integrates natively with HubSpot, Salesforce, GoHighLevel, Pipedrive, Zoho CRM and Follow Up Boss. Other CRMs can be connected through Zapier, webhooks or the TalkerIQ API.
What gets synced between my phone system and my CRM?
Contacts sync both ways. Calls are logged with duration, recording, AI summary and outcome, and texts are logged on the contact. Deal and contact records can be updated based on conversation outcomes, so the CRM reflects what actually happened.
Do I need a developer to set up phone system integrations?
No. TalkerIQ native integrations are connected by signing in to the other tool from TalkerIQ and choosing what to sync. Webhooks and the API are there if you want custom workflows later.
Can AI agents book appointments directly into my calendar?
Yes. With Google Calendar connected, TalkerIQ AI voice and SMS agents check live availability, book the appointment and send a confirmation text, without double-booking your team.
What if the tool my team uses isn't on the integrations list?
Use Zapier to connect TalkerIQ with 5,000+ apps, or webhooks and the API to send call, text and AI outcomes anywhere. Talk to our team if you need a specific native integration.
Should I use a native integration or Zapier?
Use a native integration when one exists for your CRM or calendar: it handles two-way contact sync, screen pops and click-to-call. Use Zapier for one-way automations to tools without a native integration, such as adding a row to a sheet when a call ends.
Are phone system integrations included in every TalkerIQ plan?
TalkerIQ plans start at $29/user/mo billed annually, and integrations are listed among the features on the pricing page. Ask us about any specific integration or API volume your team needs before you switch.
Can TalkerIQ send call alerts to Slack or Microsoft Teams?
Yes. TalkerIQ can post real-time notifications and AI call summaries to Slack channels or Microsoft Teams, so the team sees hot leads, missed calls or escalations where they already talk.
Keep exploring
See your CRM and phone system working as one.
Book a 30-minute walkthrough. We'll connect a sandbox to your CRM and show a call and a text logging themselves.