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Level Up Your AI Agent with Smart Call Transfer

Cold Transfer

AI transfers without speaking

Warm Transfer

AI briefs the next agent after transfer

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What's the difference?

Cold Transfer

Quick and simple—our AI transfers the call directly without interaction.

✔ No prior context is shared.
✔ Agents will need to search for context.
✔ Low-touch, speed-focused approach

Warm Transfer

Want to keep things personal? The AI briefs the next agent before transferring the call.

✔ The next agent gets all the context they need.
✔ Includes agent introduction to help build trust with customers.
✔ Builds trust and loyalty

How to Setup Our Call Transfer Feature

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Click on the Transfer button.

Add the phone number to transfer.

Set the context of transfer. Viola! It's done!

Call Transfer Illustration

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